Payment information
"Nirvana Shop accepts multiple payment methods, being Bank transfer, Paper Money (Cash), Crypto Currencies and Credit Card."
Cryptocurrency checkout
If you choose to pay with a Cryptocurrency, such as Bitcoins, you will be redirected to our cryptocurrency payment provider. The page will show you the bitcoin address that you need to use for your payment. This is a unique address that is used for your order only.
The payment generally needs to be done within a 15-minute time frame. The reason is that the cryptocurrency values change constantly. After your payment is done, the status of your order will be set to 'paid' automatically (usually within the following 15 minutes).
If a payment is done after the 15 minutes, the payment will still go through but we need to verify the payment manually. This usually happens the same or the next working day.
Accepted Cryptocurrencies:
Bitcoin | |
Ether Classic | |
Litecoin | |
DASH | |
Ethereum | |
Monero | |
Zcash | |
Dogecoin |
Credit Card
Choosing Credit as your payment option is fast, easy and secure. All your personal information is encrypted by SSL (Secure Socket Layer) during the checkout process. If your credit card or bank doesn't allow foreign transactions, please contact your bank or credit card company and ask them to remove the restriction.
(!) Please do not state the nature of your purchase. |
(!) Please note that payment options differ per country and region, which will be presented on checkout. |
The details which will appear on your statement will be shown to you after completing the order.
Payment and Order status information
Order are automatically updated to show which part of the process they are in. We will automatically send out an email to let you know. If, by any chance, you have missed this email, you could always navigate to your account and open your order history for more information.
List of all statuses:
Waiting for Payment |
Waiting for your Payment to arrive at Nirvana Shop |
Waiting for Approval |
Waiting for Approval of payment by our management team |
Waiting for Crypto confirmation |
Waiting for Validation of payment by our management team |
Paid |
Your payment has been validated |
Packaging department |
Your order is currently in our packaging department |
Ready to be shipped |
Your order is packed and ready to be shipped |
Shipped |
Your order has been shipped |
Closed (Resent) |
Your order has been resent to you |
Return in progress |
Your order has been returned to us |
Refunded |
Your payment is returned |
Canceled |
Your order is canceled |
Chargeback |
A chargeback has been filed by you |
On Hold |
Your order is put on hold |
Payment Error* |
A Payment Error has occurred, please try again! |
Payment Declined* |
Your payment has been declined, please try again! |
*Payment Error/Payment Declined are the result of the payment provider throwing an error at random. No need to worry, this simply means the transaction has not been completed. No money is lost and nothing will be charged. You’re safe to try again!
If you feel this is a mistake, feel free to contact our support.
Bank transfer instructions
When you choose Bank Transfer as payment option, consider using an internet banking account or visit your local bank to make an international wire transfer. Your bank may charge an additional fee. Bank transfers can take up to 5 days to arrive. Be sure to include your order number in the transfer details so that we can match your payment to your order.
We are currently unable to accept Bank Transfers from Myanmar, North Korea, Sudan, Syria, Iran and Cuba.
The details that will appear on your statement will be shown to you after completing the order.
IMPORTANT NOTE:
Some banking services like ZELLE, INTERAC or POPMONEY support paying to an e-mail address. We will NOT receive the payment if you send it to our email address.
Bank transfer information:
Account holder name: Nirvana-Shop |
Bank address: ING Bank NV |
Reference: Your order number |
Nirvana Shop address: Themis |
Email address: info@nirvanashop.com |
Telephone number: + 31 88 NIRVANA |
Paper money (Cash) checkout instructions
Make sure your money cannot be detected by hiding it in for example a greeting card. Only add paper money as coins are easily detected and we want to avoid that your payment gets stolen on the way. Accepted currencies can be found in the table below. Please note: sending cash is at your own risk.
Instructions in 5 steps:
- Hide the total amount of your order in a greeting card, so that it will not get detected easily (paper money only)
- Add your order number so we can match your payment to your order. The order number consists of 8 numbers, starting with #33...
- Put the card with the cash in an envelope and seal it. Write the following address on the envelope:
Add the following address:
Themis
Munterslaan 4a
2014 KW Haarlem
The Netherlands - Write your address on the envelope, so your letter can be returned in case something goes wrong.
- Avoid using registered mail, registered mail with money will be confiscated by the Dutch customs.
Accepted paper money currencies:
$ | US Dollar |
€ | EURO |
zł | Zloty |
₤ | Great Britain Pound* |
$C | CAD Dollar |