Frequently Asked Questions
What is the GrowMiles program, and how does it work?
The GrowMiles Program is our exclusive loyalty program where you earn GrowMiles for signing up, shopping, referring friends, and engaging with our brand.
These GrowMiles can be redeemed for discounts on future purchases, helping you save while you shop!
What activities help me earn GrowMiles?
You can earn GrowMiles by:
- Signing up to our store
- Making purchases on our site.
- Celebrating your birthday with us
- And more....
Check our loyalty popup or loyalty page for a full list of ways to earn.
How do I redeem my GrowMiles for discounts?
There are four different ways to redeem your GrowMiles after logging in to your account:
- View your GrowMiles balance at 'my account page' and redeem for a reward
- Redeem on the GrowMiles popup while shopping
- Redeem on the GrowMiles page
- Redeem at cart page/ card silder
At checkout, you’ll have the option to apply your discount code to get rewards.
You can save more discounts to unlock bigger rewards!
What is the VIP Program?
Our VIP Program lets you enjoy exclusive perks and special gifts when you reach a certain tier in our system.
How can I become a VIP member?
You’ll be upgraded to a VIP tier automatically once your total spending reaches the required amount.
We’ll also send you an email to let you know when you’ve reached your new tier 🎉